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Import fees for EU customers

All orders ship from the UK. Please make sure you are prepared to pay any potential import fees to receive your parcel.

If you have have placed an order and do not wish to pay the fee to receive your order, please refuse the parcel and it will get returned to us free of charge.

Once the item is returned to us, your refund will be processed within 30 business days. If you have any questions please contact us to discuss and we will be on hand to assist you.

For more delivery information, please see our frequently asked questions.